Alan Thompson
Director and Owner
Alan is joint owner of Konica Minolta Gold Coast and is the Sales Director of the company. His experience with the Konica Minolta product is over 22 years. Starting as a technician, graduating to sales and sales management, Alan had a rounded education in the industry, before being able to purchase the Gold Coast office with Colin from Konica Australia in 2001.
Colin Wheeler
Director and Owner
Joint owner of Konica Minolta Gold Coast. After 26 years of Corporate life, Colin finds combining big business structures in an SME a great combination to provide a structured Company that can serve its clients effectively. Honesty and Integrity are his bywords to maintain growth and a happy team!
Craig McHenry
Operations Manager
Craig started with Konica Gold Coast in 1991 as a green trainee and has worked his way up to his current position responsible for the efficient and effective running of the Service business within the Company. Craig is well respected by his team and has been ‘the man in charge’ since 2000. Craig is also the best cyclist in the Company!
June Coulston
Accounts/Administration
Colin’s right hand and Administrative heart of Konica Minolta, June has been in the role since 1996. When she is not leading the Kurrawa Surf Clubs marching team or cooking up a feast, June may be talking about any outstanding accounts!
Sasha Fiebig
Sales & Marketing Support
Sasha became part of the Konica Minolta family early 2008. Sasha's roles are varied within her Konica Minolta life. She is responsible for backing up the boys in sales support, is your monthly meter read co-ordinator also is our website chicky and is the one who sends you out the sometimes cheeky Konica Minolta Gold Coast marketing material. Always up for a chat, banter and friendly competition, Sasha is a committed member of the KMGC team.
Alex Wheeler
Account Manager
Alex started with Document Solutions as a trainee in 2003 and has worked his way up gaining important knowledge of the industry and equipment. Alex is famous around the parts of Northern Gold Coast, including Beaudesert and surrounds. Alex has gained a reputation for great customer service. As one of Konica Minoltas super sales people, with a spring in his step and a twinkle in his eye, he will look after all your needs!
Adam Burns
Service Controller
Adam has been with Konica Minolta Gold Coast since Sept 2006 and has made the role of service control his own. Sometimes confused with Vin Diesel, Adam ensures that your service calls are dealt with politely and efficiently and is usually the voice that you will hear on the other end of the phone. Adam believes he is the best cyclist in the Company.
Justin Marshall
Service Technician
Justin is another brother in the Konica Minolta Service Technician Team. Justin specialises in the "big boys". His career in the copier industry expands over 20 years when he started in the late 1980’s in Tasmania. He learnt his trade as a business machine mechanic and completed an associate diploma in electrical engineering, Justin then moved to the Gold Coast, and started with Document Solutions in 2004. 'Big J' specialises in the high end colour production machines and also has extensive IT experience. He is a valued member of our service team.
Lucas McCourt
Service Technician
Lucas is one of our super Service Technicians. He started as a trainee with Document Solutions in 2002 when he was just a wee pup (21) and he has been a vital part of the business. He has spent time learning all aspects of the service department as the business has grown over the past 6 years. Lucas is coloured trained and is progressing further into the installation and IT sides of the business. Lucas is an integral part of our team.
Andrew Mitchell
Service Technician
Andrew started his career in 1990 whilst completing an electronic engineering apprenticeship. From there Andrew moved on and worked on a large range of products in the copier industry. He was working as a sub contractor for a number of years before making the very wise move over to Document Solutions in 2003. Andrew is fully trained on the majority of the Konica Minolta range and is furthering his skills by focusing on becoming a high end production machine specialist. Mitch is a valued member of our service team.
Robert Marshall
Service Technician
Robbie looks after the Southern end of the Coast and is a ‘white tornado’ intent on fixing your equipment as quickly as possible. For a Welshman he sounds very much like an Aussie and we don’t know of another Welshman that can surf! Rob has been in the industry since 1974 and has been servicing the Konica product since 1990.
Adam Gates
Service Technician
Adam has just joined our expanding team and is another Welshman in the Company only he really does sound Welsh. Adam joined Konica in Wales in 1999 from school and has arrived here on the Gold Coast with a wealth of knowledge with the KM product.
Sean Redmond
IT
Sean is the man behind the keyboard who keeps the IT department running smoothly. Sean is our IT and colour specialist. He has been in the industry for the past 21 years, after starting his career in New Zealand. Sean joined Document Solutions in 2001 and is one of the original members of our team. As technology has progressed more and more within the industry, Sean has constantly furthered his knowledge within the Colour and IT area’s and is our main copier, printer and scanner installer. If ever there is an IT or field problem, Sean is always the one to solve it. You always have to have your 'taking it all in' hat on when Sean's talking. His knowledge to our team in invaluable.
Andrew Siggs
After Sales Support
Andrew joined Document Solutions in 2005 as an after sales trainer. He quickly established himself as a front line customer service support officer and machine installer. He is a vibrant part of the team and is responsible for all customer training and assisting the technicians and the account managers in the functions and knowledge of the equipment. Andrew is currently furthering his IT knowledge. 'Siggsy' can do no wrong. We love his work at Document Solutions, you will too!!!
