Warranty Terms & Conditions

You must accept the terms and conditions at the bottom to claim the warranty

1. The FREE 3-year warranty is valid for products bought and used in Australia. The warranty will not be valid for products that are exported outside of Australia

2. A valid claim form must be received for each Konica Minolta, magicolor or pagepro printer within 90 days of purchase. If claims are not received within the 90 days period, customers will not be able to claim the 3-year warranty offer.

3. The 3-year warranty offer consists of a 1-year standard warranty with an additional 2-year extension warranty.

4. The additional 2-year warranty is subject to the printer user using Konica Minolta original consumables only.

5. The 3-year warranty excludes parts and components that are termed as “consumable” or “supplies” and “user fit maintenance parts”.

6. The 3-year warranty also includes all other options when purchased at the same time as the printer.

7. This promotion cannot be combined with any other promotion, incentive or special bid or project pricing offered by Document Solutions Australia (Gold Coast). This agreement is not transferable.

Document Solutions Australia (Gold Coast) reserves the right to amend or terminate this promotion at any time without prior notice, regardless of the number of printers purchased.

Document Solutions Australia (Gold Coast) shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require such further verification as to the identity and details of the claimant and/or the verification as to their qualifying purchase before processing any claim.

10. Void where prohibited by law or where otherwise restricted.

11. The decision of Document Solutions Australia (Gold Coast) is final. Document Solutions Australia (Gold Coast) accepts no responsibility for claims or accompanying documentation lost, misdirected, altered illegible, late or mutilated.

12. Please keep a copy of these terms and conditions and proof(s) of purchase for your records.

13. By entering this claim you agree to be bound by these terms and conditions. Any breach of the terms and conditions may, at the Promoter’s discretion, result in cancellation of the 3-year warranty.

14. This offer is valid for printers purchased from 1st April 2010.

15. The name and address of the promoter is: Document Solutions Australia (Gold Coast) 19 Brolga Avenue, Southport, QLD 4215

If you agree to the terms and conditions click below to download the claim form