Log Meter Readings
Hey Team! At Konica Minolta we strive to continually improve our procedures to meet our customers’ requirements. We now have a simple, easy and secure way for our customers to register their photocopier meter readings on our web portal. Customers can view their contract details and the most recent meter readings of their photocopiers on line.
It would be great if you could assist us to enter the meter reading information via the web portal. Logging of these details around the 16th of every month will assist us in providing the level of service you expect!
CUSTOMER LOG IN DETAILS
Customer ID: 420**** (you will find your customer ID on any invoice - top left in address box)
Password: konica or at42cm37 (if you have password issues please phone our Meter Coordinator, Sasha, and she will fix all your problems!)
LOG METER READ INSTRUCTIONS
1. Click on the ‘Update Meter Readings’ at the top left of your page
2. Click on your serial number (this will turn into hyperlink and take you to the next page to enter reads)
3. Enter your current readings
4. Enter the date manually
5. Click on ‘Save Reading’
6. If you have more than 1 machine - You will then be directed back to the machine page where you can click on the next serial number and repeat the procedure until you’ve entered all your machines readings.
7. Click on ‘Save Reading’ for each reading submitted
8. Log Out.
You’re done!
You will need your Serial Number to log a meter read. If you do not know your serial number, please refer to our Serial Number & Meter Guide to see what your serial number sticker looks like and where it is often located.
If you are still not sure where to locate this, please call the support team on 1300 307 385 for technical assistances.
